• Testimonials

“We would wholeheartedly recommend Monkey Puzzle New Cross to anyone looking for a nursery for their little one(s). The staff are incredibly attentive, providing warm and loving care. They are supportive and nurturing, giving us regular updates on his development both in person and through the online journal.

They have encouraged our little boy to start eating a much greater range of foods, helping him experiment with a selection of flavours and textures. The selection of activities on offer is very impressive and trips outside of the nursery are also organised for further variety.

I was really nervous about going back to work but as soon as I walked in the staff at Monkey Puzzle made us both feel very welcome as it’s such a lovely environment. It’s so nice to know that he is being so well looked after in a happy, safe and caring setting whilst I am at work.

We absolutely love the nursery, the staff and the premises.” Sarah (Mother of a child)

“I would highly recommend Monkey Puzzle New Cross to any parent looking for a nursery in the area. The staff are all absolutely fantastic, every member of the team are super friendly, energetic, approachable, professional and most importantly absolutely fantastic with the children. The nursery has a really great feel to it, the facilities are fantastic and extremely stimulating for the all the little growing minds. From her first week, my daughter has pretty much skipped into the nursery everytime we drop her off. It’s my first experience of leaving a child in nursery and what could have been quite a stressful and emotional experience was anything but and I have Monkey Puzzle New Cross to thank for that. I’m so pleased my daughter is part of the Monkey Puzzle New Cross family, it’s such a great place and a credit to its owner and staff” Victoria (Mother of Child)

“I cannot recommend New Cross Monkey Puzzle highly enough!
I was nervous about leaving my one year old for the first time upon my return to work but the staff at the nursery were professional, comforting and knowledgeable.  They made settling in much less traumatic than it could have been and I felt and still feel very safe leaving my daughter in their care.  She has gone from a nervy baby who wouldn’t be held by others to a much more content baby in just 2 weeks.

It’s clear to see the staff obviously love their jobs and understand babies and children very well.”

Sam (Mother of a Child)

“My cousin’s child has joined Monkey Puzzle since February 2018.  I was so proud to see his development in such a short time.  His language has developed tremendously.  He is able to communicate his needs confidently as well as hold a solid conversation. He speaks of so much excitement of the setting, which means to me he is truly happy and enjoying his time as his new nursery.  His mommy and daddy is also so happy because he is so happy.” Retha (Aunt of a Child)

“Our son has been made to feel welcome, safe and happy.  Leaving your baby with anyone is difficult, but the team made the process a comfortable and content one.  The team acknowledged our hesitation and created a smooth, enjoyable transition.  The staff are attentive, genuinely care for our son and us as his parents.  They have rigorous procedures to maintain high standards with the children at the heart of all they do.  Monkey Puzzle Day Nursery is home to the most hands-on and enthusiastic Director and Manager we’ve seen, in the three nurseries our son has been with.  We see the bond that they have built with our son – comforting him at a tearful moment or hopping up and down with him to his favourite nursery rhyme! Even at the end of a long day, the staff here are never too busy to update us on our sons’ development, experiences and clearly demonstrate they know him well!  We are extremely happy with the journey our son has made so far and look forward to more of the happy moments they share with us.” Elaine (Mother of a Child)

“Since the first contact with nursery manager and staff, I have felt welcomed. My daughter has enjoyed attending the nursery and is really looked after by all staff members. The toddler room is amazing with loads of activities. After looking for a suitable nursery for my daughter I had to choose Monkey Puzzle simply because of the welcoming environment and the efforts and care they all put in to ensure your child is looked after just like one of their own. I would definitely recommend the nursery! Lovely staff and lovely environment 10/10. Keep up the great work!” Mariam S (Mother of a child)

“Everyone at Monkey Puzzle Day Nursery New Cross has been so supportive in welcoming our son to nursery. They gave him several settling in sessions which really helped him make the transition. He looks forward to his nursery days and seems to have made some really strong bonds with the staff and other children already. We really like the space and there always seems to be some fun activities out for the kids to explore. ” Caroline K (Mother of a child)

“I’m so happy with the Monkey Puzzle Day Nursery New Cross because my little boy is doing so well. He loves it and I’m happy because he’s really doing well. I can’t ask for a better nursery to put my little boy there. I just want to thank every member of the staff. They have been doing a great job and I’m so happy. Thanks.” Honorine Y (Mother of a child)

“I have found the staff very knowledgeable within their area of practice, helpful, attentive and a pleasure to communicate with. As a working parent of four, I have had my fair share of encounters with Early years providers and my experience (with this one) so far, has been fantastic. The setting is bright, engaging and well resourced, covering all learning and development areas of the EYFS.

The thought of returning to work has been daunting and finding the right nursery has taken a lot longer than expected but the staff and service at Monkey Puzzle has made the transition so much easier as I feel confident that my daughter is being well cared for. She has settled in well and the reassurance, feedback and support the manager has provided has made the transition so much smoother and I would highly recommend this nursery to anyone within the local area as this quality of care has been very hard to find. ” Nicola C (Mother of a child)

“My son has attended Monkey Puzzle since they have opened. My boy has settled in with a breeze! No tears when I am dropping him off… in fact, he cannot wait to go to nursery! The quality of care is exceptional. My son’s Key practitioner is every day so excited to see him, as well as the management team! The setting has outstanding, high-quality resources and furniture… the space is well balanced. It is a calm and an enriched learning environment in all the rooms. The parents I have met are all loving and friendly. I cannot rate and recommend this nursery enough. The passion and love from the Director, Manager and team are clearly visible and come from the heart! They have the children at heart and want the best for every little one in their care! One amazing team… I feel relaxed when dropping my son off as I know he is safe, loved and stimulated at all times. ” Wayne (Father of Child)

“AMAZING!!!!

I cannot put into words how impressed I am with Monkey puzzle New Cross! My son has a serious heart condition and they have gone above and beyond to accommodate him make him and myself feel at ease.

My son who will be 2 soon has shown a massive improvement with is social and emotional skills in the short amount of time he has been there.

I’m so impressed I’ve already registered my daughter who is only 5 months! Cannot wait to see them both flourish

”  Sarah (Mother of Child)

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